FAQ

PRODUCTS & INGREDIENTS

 

What's in the three-step ritual? The Gentle Cleansing Gel (Cleanse), the Radiance Renewal Serum (Correct), and the Peptide Moisturizer (Nourish). Buy them individually or as The Ritual set and save.

 

What is the Radiance Complex? It's our name for the blend of well-loved actives that power the serum: niacinamide (helps visibly even and brighten the look of tone), tranexamic acid (supports a more uniform-looking complexion), squalane (lightweight hydration, radiant finish), peptides and ceramides (smooth, supple, resilient-looking surface), and watermelon and licorice root extract (gentle conditioning botanicals). These ingredients improve the look and feel of skin; they are not intended to treat any condition.

 

Are NOVIÈRE products clean and cruelty-free? Yes — cruelty-free (never tested on animals) and made in the USA, with clean, thoughtfully chosen formulas.

 

Suitable for sensitive skin? Designed to feel gentle and barrier-kind. Patch test first, and consult your dermatologist for specific concerns or allergies.

 

HOW TO USE

 

What order? Cleanse, then Correct, then Nourish (thinnest to richest).

 

AM, PM, or both? Both ideally; about 30 seconds each. Pair with daily SPF in the morning.

 

Can I use it with other products? Yes; it layers under SPF and makeup. Introduce the serum gradually if you use strong acids or retinoids.

 

RESULTS TIMELINE

 

How long until my skin looks different? Many notice skin looking more hydrated and radiant within 1–2 weeks. For the look of more even tone and brightness, give it a full 4–8 weeks of daily use. Individual results vary.

 

What results should I expect? Softer, more hydrated, more radiant skin with a more even-looking tone. These are appearance benefits; NOVIÈRE products are cosmetics, not treatments.

 

SHIPPING & RETURNS

 

Shipping: Free on US orders over $35 (flat rate below). Processed in 1–2 business days, arriving within 5–8 business days. US shipping only for now.

 

Returns: 30-day satisfaction guarantee. Reach out within 30 days of delivery and we'll make it right.

 

Subscriptions: Subscribe & Save 15% on every order, delivered automatically. Skip, pause, or cancel anytime with no fees.